Privacy Policy

Privacy Policy

Site: Drilljoy

At Drilljoy, we value your privacy as much as you value your completed masterpieces. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. What Information Do We Collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter the following:

  • Name

  • Email address

  • Mailing address

  • Phone number

You may, however, visit our site anonymously without registering.

2. How Do We Use Your Information?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us to better respond to your individual needs.

  • To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails: The email address you provide for order processing may be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

3. How Do We Protect Your Information?

  • Account Security: Customers are responsible for their own username and password safety on Drilljoy. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.

  • Technical Security: We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway providers' database. It is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

  • Data Storage: After a transaction, your private sensitive information (such as credit card numbers, financials, etc.) will not be stored on our servers.

4. Do We Use Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it). This enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to:

  • Help us remember and process the items in your shopping cart.

  • Understand and save your preferences for future visits.

  • Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

  • Currency Conversion: By using our website, you agree to allow third parties to process your IP address regarding your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser. We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your local currency.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. However, like most websites, if you turn your cookies off, some of our services may not function properly. You can still place orders by contacting Customer Service.

5. Do We Disclose Information to Outside Parties?
 Absolutely not. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Third-Party Links
 Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to Our Privacy Policy
Drilljoy reserves the right to modify, amend, or otherwise change this privacy policy as it deems necessary or appropriate because of legal compliance requirements or changes in our business practices. If we decide to change our privacy policy, we will update the modification date below.

8. Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you, please contact us at: Email: support@drilljoy.com